Get Started: The Lumbar Cushion
This page covers the lumbar cushion from unboxing to first session. No account needed, nothing to register.
What arrives
The lumbar cushion, a sleep mask, a Type-C cable, and a 5V/2A wall adapter.
First session, in three moves
Place it where you sit. Chair, car seat, couch, or bed: the cushion rests between the seat and your lower back. It has no straps and nothing to wear.
Plug it in and use the two-button panel. The supplier's printed instructions read: "Long press to turn on/off heat or vibration, short press to switch modes/levels." Three heat levels and three vibration modes. The LED color shows the level: red is high, green is medium, blue is low.
Let the timer finish. The thirty-minute timer ends the session on its own, and overheat protection is built in.
The limits, written out
- Powered through the included Type-C cable and 5V/2A wall adapter. Plug-in: a power bank is not included.
- Listed for seated use and for lying on the back or side.
- No adhesive pads, no wires on the skin, no electrical stimulation.
- The session ends when the thirty-minute timer ends.
If something is not right
Email support@steadella.com with your order number: we reply within one business day. You have sixty days from confirmed delivery to ask for your money back, and a one-year warranty is included with the order. Both policies are linked in the footer, and the numbers there are the same as here.